FAQ's

How quickly will my order ship?

The Quilter's Crossing order processing time is 1 business day. Orders will ship same day or next day not including weekends or holidays. Shipping times depend on USPS or UPS.

Can I add to an order already placed?

Possibly, we have a quick turn around time. If you've already been sent a shipping notification it's too late. But if you haven't, submit your order for any additional items you'd like and include a note during check out. We will do our best to combine the orders. And we will refund any overages in shipping if needed.

Do you cut continuous yardage?

Yes, all our cuts are continuous.

If you'd like 2.5 yards add 2 yards and 1 half yard to your cart. We will cut one continuous piece of fabric at 2.5 yards.

Do you ship internationally?

We are shipping only to the U.S. at this time.

I placed an order, but my address is wrong!

Contact us ASAP via email. We will update that for you if it hasn't shipped yet. If it has, we will have to wait and see if it is returned to us. If it is, you'll have to pay another shipping fee to receive your order.

Can I come shop in person?

We recently opened a retail store at 57 E Main Street in American Fork, Utah. Please come and visit us. Our hours are:
Monday: 10 am to 6 pm
Tuesday: 10 am to 8 pm
Wednesday: 10 am to 6 pm
Thursday: 10 am to 8 pm
Friday: 10 am to 6 pm
Saturday: 10 am to 4 pm

Can I pick up my order?

Yes! If you are local and would like to pick up your order, use code LOCALPICKUP to get free shipping at check-out. We are located at 57 E Main Street, American Fork, Utah. You can include your phone number in the notes at check-out and we will let you know when your order is ready for pick up.